Also, I did not start screaming at my puppy (loan officer with zero fucking attention span and not a whole lot of comprehension) when he basically went, "Pay attention to this loan!" six times in less than two hours, and I swear to gods, we reinvented the wheel all six times. By time two, my manager turned to me and said, "Um. I swear we're had this conversation with him already."
By time six, I was getting props from every other senior loan processor on my floor for not losing my cool.
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Date: 2013-09-06 02:56 am (UTC)Also, I did not start screaming at my puppy (loan officer with zero fucking attention span and not a whole lot of comprehension) when he basically went, "Pay attention to this loan!" six times in less than two hours, and I swear to gods, we reinvented the wheel all six times. By time two, my manager turned to me and said, "Um. I swear we're had this conversation with him already."
By time six, I was getting props from every other senior loan processor on my floor for not losing my cool.